Our Story
The Foundation
We Stand On
A binnacle is the stand that holds a ship's compass: the foundation that keeps navigation true. We are the foundation independent restoration contractors stand on.
Mission
Why We Exist
To build the foundation that independent mitigation and restoration contractors stand on, providing the equipment, technology, training, and network they need to deliver world-class results while building their own businesses.
The property restoration industry is fragmented, capital-intensive, and dominated by large franchises that prioritize volume over quality. We're changing that by building a network where independent contractors can compete and win.
Vision
Where We're Going
To become the most trusted name in property mitigation and restoration by proving that a network built on care, honesty, and transparency outperforms one built on volume and cost-cutting.
Binnacle is not a franchise.
Contractors retain their own business identity, hold their own customer contracts, and control their own methods. Binnacle provides the infrastructure, not the orders.
Core Values
How We Operate
Care
Every decision starts with what's right for the people involved: contractors, customers, and partners alike. We don't cut corners because it's convenient. We do right by people because it's the only way to build something worth building.
Honesty
We say what we mean and do what we say. No upselling, no under-scoping, no surprises on the invoice. Homeowners hear the truth about their damage. Contractors hear the truth about fees and expectations.
Transparency
Our contractors, customers, and insurance partners see exactly how we operate: pricing, processes, and performance. Nothing hidden, nothing inflated. The documentation we produce is the same documentation everyone sees.
Excellence
Hospital-grade clean. Every time. No shortcuts on documentation, equipment calibration, or technical execution. We measure drying goals scientifically, not by feel, and we don't close a job until the numbers confirm it.
Foundation
We exist to make our contractors successful. Their growth is our growth. Binnacle is the stand the compass sits on: steady, reliable, and entirely in service of the people who do the work.
Leadership
The Team
Jeremy Hettinger
Owner & Operator
Founded Binnacle to close the gap between the equipment and support independent contractors need and what the market offers. Headquartered in Kirksville, Missouri.
Val Johnson
Administrator & HR Director
Oversees contractor onboarding, HR compliance, and day-to-day administrative operations across all Binnacle markets.
Amber Nichols
Financial & Fiscal Manager
Manages Binnacle's financial operations, fiscal reporting, and accounting systems across all markets and contractor relationships.
Aaron Flynn
Project Manager & Operations
Manages job dispatch, quality assurance, contractor performance, and operational execution across Binnacle's service markets.
Ready to Work With Us?
Whether you need restoration help or want to join the network, we want to hear from you.