Water Damage · What To Do Now
A Frozen Pipe Burst — What Do I Do?
Frozen pipes often burst as they thaw and water starts flowing again. Get ahead of it by shutting the water off.
Call (660) 216-6521 — 24/7Do This First
Work through these in order — the first few minutes decide how much damage spreads.
- 1
Shut off your main water valve right away.
- 2
Open faucets to relieve pressure as the ice thaws.
- 3
Turn off electricity to any area where water is near wiring or outlets.
- 4
Extract/blot standing water and move belongings to dry ground.
- 5
Photograph the burst and the damage for insurance before cleanup.
Careful
What to Avoid
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Don't use an open flame (torch/heat gun near flammables) to thaw pipes.
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Don't turn the water back on until the burst section is repaired.
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Don't overlook water inside exterior walls where the pipe froze — that cavity needs drying.
When to Call a Pro
Pipes usually freeze in exterior walls, attics, and crawlspaces — so the burst soaks insulation and framing you can’t see. Binnacle dries those cavities and documents the loss so it’s repaired properly.
Common Questions
A Frozen Pipe Burst
How do I keep pipes from freezing again?
Keep the heat on (even when away), let faucets drip in a hard freeze, open cabinet doors to warm pipes under sinks, and insulate pipes in unheated spaces.
The pipe froze but I’m not sure it burst — what should I do?
Shut off the main, then thaw slowly with warm air (not flame). Watch closely as it thaws — that’s when hidden cracks start to leak.
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