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Fire & Smoke · What To Do Now

We Had a House Fire — What Do I Do Now?

After the fire is out and everyone is safe, the next steps protect your health, your home, and your claim. Take them one at a time.

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Right Now

Do This First

Work through these in order — the first few minutes decide how much damage spreads.

  1. 1

    Do not re-enter until the fire department says the structure is safe.

  2. 2

    Contact your insurance company to start a claim as soon as you can.

  3. 3

    Find a safe place to stay — smoke, soot, and water make a fire-damaged home unhealthy to occupy.

  4. 4

    Secure the property (board-up/tarp) to prevent weather and theft damage — a restoration company can do this fast.

  5. 5

    Take photos/video of all damage before anything is moved or cleaned.

  6. 6

    Keep receipts for lodging and essentials — they may be reimbursable.

Careful

What to Avoid

  • Don't enter a fire-damaged home without clearance — structural, electrical, and air hazards remain.

  • Don't turn on utilities until they’re inspected.

  • Don't throw damaged items away before documenting them for the claim.

When to Call a Pro

Fire loss involves smoke, soot, water from firefighting, and structural damage all at once. Binnacle handles emergency board-up, cleanup, contents, structural drying, deodorization, and reconstruction — one accountable team, fully documented for your insurer.

Common Questions

We Had a House Fire

What’s the very first call after a house fire?

After 911 and getting everyone safe: your insurance company to open the claim, and a restoration company to secure the property (board-up/tarp) so it doesn’t take on more damage.

Who boards up my house after a fire?

A restoration company like Binnacle provides emergency board-up and tarping — often the same day — to keep out weather, animals, and intruders while the claim proceeds.

Don't wait it out — water and damage spread.

Talk to a real person now. We're here 24/7 and document everything for your claim.

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